By using ZOE-DEL GLOBAL LLC’s services, you confirm that you have reached the age of majority in your jurisdiction. This means you must be at least 18 years old (or the legal adult age in your country or region) to enter into this binding agreement. If you are below the age of majority, you may only use our services under the direct supervision of a parent or guardian who accepts responsibility for all of your activities.

If you are a parent or guardian allowing minors to access our services through devices you own or control, you explicitly consent to their use and assume full legal responsibility for their conduct on our platforms. You warrant that any minor using our services does so exclusively for personal, household, or educational purposes and that you maintain appropriate oversight.

You represent and warrant that you have the legal authority to provide all information submitted to us, and that this information is truthful and accurate. You are solely accountable for maintaining the confidentiality of your account. You may not transfer, sell, rent, or assign your account to another person or entity. Your account is personal and non-transferable. Unauthorized account transfers will result in immediate account termination.

ZOE-DEL GLOBAL LLC operates through multiple specialized trading brands including EcoBloom, GiftHub, TechHub, GreenTech, LustreLine, and Fashion & Style. Each storefront displays product images, descriptions, specifications, and pricing information to help you make informed purchasing decisions. However, we want to be transparent about the limitations of digital product representation.

While we have invested significant effort to ensure that product images, colors, and descriptions are as accurate as possible, we cannot guarantee perfect visual accuracy. Display variations occur because of differences in monitor settings, screen brightness, color calibration, mobile device hardware, and viewing angles. The color you see on your screen may not precisely match the physical product due to factors beyond our control, including your device’s display settings.

Additionally, product descriptions, pricing, availability, and product lines are subject to change without advance notice. We reserve the right to discontinue products, update specifications, adjust pricing, or modify product information at any time, in our sole discretion. We are not responsible if a product you wish to purchase is no longer available. If you find discrepancies between what you see online and what you receive, please contact us immediately for resolution.

By making a purchase, you acknowledge that you understand products are provided in their present condition and that minor variations in appearance, color, or finish are normal and expected in manufactured goods.

When you place an order through any of our trading brands or storefronts, you are submitting a formal offer to purchase products at the prices and terms displayed at the time of submission. Your order does not become binding until we send you a written confirmation of acceptance. ZOE-DEL GLOBAL LLC reserves the absolute right to accept or reject any order for any reason, including but not limited to inventory availability, payment verification, fraud detection, or compliance with applicable laws.

Before an order is accepted for fulfillment, your payment must be received, verified, and processed by our financial systems. This verification process may take up to 24-48 hours. During this verification window, you may be able to cancel your order. Once payment has been fully processed and order fulfillment has begun, cancellation becomes difficult or impossible. We strongly recommend reviewing all order details—including quantities, shipping address, email, and payment information—before submitting your purchase.

If we make changes to your order or cancel it entirely, we will attempt to notify you by email or by phone using the contact information you provided during checkout. You acknowledge and agree that purchases made through our platforms are exclusively for personal or household use. You may not purchase products for commercial resale, wholesale distribution, drop-shipping, or export without explicit written authorization from ZOE-DEL GLOBAL LLC management.

Product prices displayed on our storefronts are subject to change without advance notice. The price you pay is the price in effect at the exact moment you place your order, not at the time of viewing or adding items to your cart. Your order confirmation email will clearly display the final price charged. Prices may vary across our different trading brands and storefronts even for identical or similar products.

Unless explicitly stated otherwise in promotional materials, posted prices do not include sales taxes, state/provincial taxes, shipping and handling fees, import duties, or international customs charges. Depending on your location and the destination address, additional taxes and fees may be applied at checkout and will be clearly itemized before you confirm payment. International orders may be subject to customs processing fees and import duties that are the responsibility of the recipient.

You must maintain current and accurate billing and contact information. It is your responsibility to promptly update your email address, phone number, payment method, and mailing address if any details change. This ensures we can process transactions smoothly and contact you about your orders. Failure to maintain accurate information may result in failed transactions or delivery problems.

Prices in our online storefronts may differ from prices offered through physical locations, third-party retailers, or affiliate partners. We are not responsible for price discrepancies across different sales channels.

ZOE-DEL GLOBAL LLC operates an international logistics network coordinated through our operational sub-brand ShipLink, which works with third-party carriers to deliver orders worldwide. While we strive for timely and reliable delivery, we do not guarantee specific delivery timeframes, and we are not liable for shipping delays. Any delivery timeline provided during checkout is an estimate only, not a promise.

Delays may occur due to factors entirely outside our control, including carrier delays, customs processing, weather conditions, natural disasters, pandemics, labor shortages, mechanical failures, or other unforeseen events. We are not responsible for any delays, lost packages, or damaged shipments caused by third-party carriers or circumstances beyond our reasonable control. Once we transfer your package to the carrier, the legal title (ownership) and risk of loss pass directly to you as the customer. From that point forward, you are responsible for any loss, damage, or theft.

Shipments to international addresses may require navigation through customs procedures, which can add unpredictable delays of days or weeks. Customers are responsible for any customs duties, import taxes, or clearance fees assessed by their country of residence. These charges are paid directly to customs authorities or the carrier, not to us.

We advise tracking your shipment using the carrier’s tools and verifying delivery addresses before payment. Incorrect or incomplete addresses may result in returned packages or delivery failures for which we are not responsible.

All content on ZOE-DEL GLOBAL LLC’s digital platforms—including text, graphics, logos, images, videos, audio, animations, software, and website design—is the exclusive intellectual property of ZOE-DEL GLOBAL LLC or our licensed partners. All materials are protected by United States and international copyright, trademark, patent, and trade secret laws. This includes our trading brand names and logos (EcoBloom, GiftHub, TechHub, GreenTech, LustreLine, Fashion & Style) and our operational brand identities (ThinkCore, FinEdge, ShipLink).

These Terms of Service grant you a limited, non-exclusive, non-transferable license to view and use our Services solely for personal, non-commercial purposes. This means you may browse our storefronts, read product descriptions, and make purchases for your own use. However, you may not:

• Reproduce, copy, or duplicate any text, images, or code from our platforms
• Modify, alter, or create derivative works based on our content
• Distribute or republish our content without permission
• Use our trademarks, brand names, or logos in your own projects or business
• Reverse-engineer or attempt to access the underlying code or functionality of our platforms
• Scrape, crawl, or automatically extract data from our websites

Any content or creative work you submit to us (such as product reviews, photos, or testimonials) may be used, edited, and republished by ZOE-DEL GLOBAL LLC in our marketing materials without additional compensation or further permission.

To enhance your experience, ZOE-DEL GLOBAL LLC may provide access to third-party tools, services, platforms, and integrations that we do not own, operate, or control. These might include payment processors, shipping calculators, analytics platforms, social media integrations, or customer support tools. We provide access to these tools “as is” and “as available,” without any warranties, endorsements, or representations regarding their accuracy, reliability, or fitness for your purposes.

We are not liable for any issues, damages, or losses arising from your use of third-party tools. This includes data breaches, service outages, technical problems, or any other complications. Your use of these tools is entirely at your own risk and is governed by the third-party provider’s own terms of service and privacy policies.

If a third-party tool causes problems with your purchase or account, we will make reasonable efforts to assist, but we are not responsible for resolving issues that originate with the third-party provider. In such cases, you should contact the third-party provider directly.

Our websites may contain hyperlinks to third-party websites, blogs, social media platforms, and external content that are not affiliated with or controlled by ZOE-DEL GLOBAL LLC. These links are provided for your convenience and reference only. We do not endorse, verify, or assume responsibility for any third-party websites or their content. We have not reviewed these external sites and cannot guarantee the accuracy, legality, or appropriateness of their materials.

ZOE-DEL GLOBAL LLC is not responsible for:

• The content, accuracy, or quality of third-party websites
• Transactions, disputes, or injuries arising from third-party vendors
• Viruses, malware, or security breaches from third-party sites
• Privacy violations or unauthorized data collection by third parties
• Any loss or damage caused by accessing external links

Before engaging with any third-party website or making a purchase from a third-party vendor accessed through our links, we strongly encourage you to review their terms of service, privacy policy, and return policies. Exercise caution and use your own judgment when interacting with external content.

ZOE-DEL GLOBAL LLC leverages Shopify as our underlying e-commerce platform infrastructure. Shopify provides the technical foundation that enables us to operate our storefronts, process orders, manage inventory, and deliver services to customers worldwide. However, it is important to understand that Shopify is a service provider, not a party to your purchase agreement.

All sales and purchases you make are transactions directly between you and ZOE-DEL GLOBAL LLC—not with Shopify. You agree that Shopify is not responsible for any aspect of your transaction with us, including product quality, delivery, customer service, disputes, refunds, or any other matter. You expressly release Shopify and all of its officers, employees, and affiliates from any claims, damages, or liabilities arising from your use of our Services or purchases from ZOE-DEL GLOBAL LLC.

By using our Services, you acknowledge that Shopify’s involvement is limited to providing technical infrastructure and that your legal relationship is with ZOE-DEL GLOBAL LLC exclusively. Shopify’s terms of service and privacy policy may also apply to your use of technical platform features, and we encourage you to review those separately.

Your submission and use of personal information on ZOE-DEL GLOBAL LLC’s platforms is governed by our Privacy Policy, which is available on our website. It is your responsibility to read and understand our Privacy Policy before using our Services. The Privacy Policy explains in detail how we collect, process, store, and protect your data. By using our Services, you consent to the data practices outlined in the Privacy Policy.

Because ZOE-DEL GLOBAL LLC operates on the Shopify platform, certain aspects of your personal information are also processed and handled according to Shopify’s Privacy Policy. This means that Shopify, as a payment and platform processor, may have access to limited data about your transactions, email address, and payment information. Shopify maintains its own privacy and data protection obligations that apply independently of our relationship with you.

You acknowledge that you have read, understood, and accepted how your data is collected, processed, transmitted to third parties, and used to facilitate your transactions and our Services. This includes consent for:

• Processing payment information through third-party payment processors
• Sharing shipping information with logistics and carrier partners
• Storing data in cloud infrastructure and third-party systems
• International transmission of personal data
• Marketing communications and targeted advertising (with your consent)

If you have privacy concerns or questions about how your data is handled, please contact us at https://zoedelglobal.us/contact-us.

If you send us any feedback, suggestions, creative ideas, product recommendations, reviews, testimonials, photos, or other creative submissions—whether by email, website contact form, social media, postal mail, or any other method—you grant ZOE-DEL GLOBAL LLC the absolute right to use this content.

Specifically, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and use your feedback in any medium and for any purpose. This includes using your content in marketing materials, social media, product reviews, testimonials, case studies, and advertising without further permission or compensation. You retain no ownership rights to content you submit to us.

We reserve the right to monitor, edit, and remove any user-submitted content that we determine—at our sole discretion—to be unlawful, offensive, defamatory, obscene, hateful, violates anyone’s intellectual property rights, or violates any provision of these Terms. You remain solely responsible for the accuracy, legality, and appropriateness of any comments, reviews, or feedback you provide.

Do not submit feedback that contains confidential business information, trade secrets, or sensitive personal information that you do not want to be used publicly.

Despite our efforts to maintain accurate and up-to-date information across our storefronts and platforms, errors, typos, inaccuracies, and omissions occasionally occur. These might include incorrect product descriptions, pricing errors, promotional term mistakes, availability misstatements, or order processing errors. ZOE-DEL GLOBAL LLC reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

If an error is discovered—such as a product listed at an incorrect price or a promotion displayed with wrong terms—we reserve the right to correct the error and, if necessary, cancel orders that were placed based on the incorrect information. If your order is canceled due to an error on our part, we will issue a full refund.

You acknowledge that information on our platforms is dynamic and subject to constant updates. Product availability, specifications, images, and pricing may change without warning. It is your responsibility to verify information immediately before completing a purchase if accuracy is critical to your decision.

If you identify an error on our website, please report it to us at https://zoedelglobal.us/contact-us so that we can correct it promptly.

ZOE-DEL GLOBAL LLC is committed to maintaining a safe, legal, and respectful platform for all users. In addition to all other restrictions outlined in these Terms of Service, you are strictly prohibited from:

• Unlawful Activity: Using our platform for any illegal purpose, to solicit others to break laws, or to violate any international, federal, state, or local regulations and laws
• Harassment and Discrimination: Harassing, bullying, threatening, or discriminating against others based on protected characteristics including gender, religion, race, ethnicity, national origin, disability, age, sexual orientation, or any other protected status
• Malicious Code: Uploading, distributing, or creating viruses, malware, ransomware, worms, trojans, or any malicious software designed to harm our systems or other users’ devices
• Data Collection: Harvesting, collecting, or attempting to gain unauthorized access to personal information of other users, including email addresses, payment information, or account credentials
• Security Violations: Attempting to bypass, hack, crack, or circumvent our security features, authentication systems, or encryption protocols
• Intellectual Property Infringement: Infringing on copyrights, trademarks, patents, or trade secrets belonging to ZOE-DEL GLOBAL LLC or any third party
• Fraud: Engaging in fraudulent transactions, submitting false information, or attempting to deceive us for financial gain
• Platform Abuse: Exploiting bugs, vulnerabilities, or system weaknesses; attempting to gain unauthorized access; or interfering with the normal operation of our services

Violations of these prohibited uses may result in immediate termination of your account, forfeiture of any balance or credits, and potential legal liability. We take violations seriously and are committed to maintaining a safe ecosystem for all users and our organization.

These Terms of Service remain effective from the moment you first access our platform until they are terminated by either you or ZOE-DEL GLOBAL LLC. You may terminate this agreement at any time by sending written notice that you no longer wish to use our Services. Once terminated, you must cease all use of our platforms immediately.

ZOE-DEL GLOBAL LLC may terminate this agreement and your account access at any time, with or without cause, and without prior notice. We may terminate your access if we determine—at our sole discretion—that you have violated any material term of this agreement, engaged in prohibited conduct, violated applicable laws, or created liability or risk for ZOE-DEL GLOBAL LLC or other users.

Upon termination:

• Your account access is immediately revoked
• Your ability to place new orders ceases
• Outstanding orders may be canceled at our discretion
• All obligations and liabilities incurred before termination survive and remain your responsibility
• We may retain your data and information as permitted by law

If your account is terminated due to a violation, you may not create a new account without written permission from ZOE-DEL GLOBAL LLC management.

ZOE-DEL GLOBAL LLC does not guarantee, represent, or warrant that your use of our Services will be uninterrupted, timely, secure, or error-free. While we make our best efforts to provide reliable and secure platforms, technical issues, outages, and interruptions can and do occur. We are not responsible for service disruptions beyond our reasonable control.

We reserve the right to remove, suspend, or terminate any part of our Services for indefinite periods at any time, without advance notice to you. We may perform maintenance, security updates, or infrastructure changes that temporarily or permanently affect your access to our platforms.

We specifically disclaim all implied warranties, including:

• Merchantability: We do not warrant that products are of sellable quality
• Fitness for Purpose: We do not warrant that products are suitable for your specific needs or purposes
• Non-Infringement: We do not warrant that products do not violate third-party intellectual property rights
• Accuracy: We do not warrant that information is accurate, complete, or current
• Safety: We do not warrant that products are safe, non-toxic, or free from defects

Products are sold in their current condition with all faults. You purchase products at your own risk.

TO THE FULLEST EXTENT PERMITTED BY LAW, ZOE-DEL GLOBAL LLC, AND OUR PARENT COMPANY, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.

This means that even if we have been informed of the possibility of such damages, ZOE-DEL GLOBAL LLC is not liable for:

This limitation applies even if ZOE-DEL GLOBAL LLC has been advised of the possibility of such damages and even if we are found to be negligent. Some jurisdictions do not allow the exclusion or limitation of certain damages, so this limitation may not apply to you.

You agree to indemnify, defend, and hold harmless ZOE-DEL GLOBAL LLC and our parent company, subsidiaries, affiliates, partners, officers, directors, employees, and agents from any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from or related to:

• Your breach of these Terms of Service or any other agreement with us
• Your violation of any applicable law, regulation, or industry standard
• Your violation of any third party’s intellectual property rights, privacy rights, or other legal rights
• Your misuse of our Services or platforms
• Your content or submissions to our platform
• Your transactions with third parties through our platform

This indemnification obligation applies whether ZOE-DEL GLOBAL LLC is directly involved in the claim or not. You are responsible for investigating, defending, and resolving such claims at your own expense, including hiring legal counsel if necessary.

This obligation survives termination of these Terms of Service and applies indefinitely to past conduct.

If any provision, clause, or sentence within these Terms of Service is determined by a court of competent jurisdiction to be illegal, void, unenforceable, or invalid, that specific provision shall be severed (removed) from this agreement, and the remainder of the Terms shall continue to be valid and enforceable.

We will attempt to enforce the provision to the maximum extent permitted by applicable law. If a provision cannot be enforced as written, it shall be reformed to the minimum extent necessary to make it enforceable while preserving the original intent and purpose.

For example, if a court determines that a limitation of liability clause violates your jurisdiction’s laws, that clause is removed, but all other terms (payment obligations, intellectual property restrictions, prohibited uses, etc.) remain binding.

The failure of ZOE-DEL GLOBAL LLC to exercise or enforce any right, power, or provision outlined in these Terms of Service shall not constitute a waiver of that right or provision. This means that if we choose not to enforce a particular rule in one instance, we retain the full right to enforce it in future instances.

For example, if we do not immediately terminate an account for a minor violation, that does not waive our right to terminate the account for the same or similar violations in the future. Our lenience in one case does not create a precedent or obligation to be lenient in other cases.

If you have any prior agreements or promises from ZOE-DEL GLOBAL LLC that contradict these written Terms of Service, those prior agreements are void and superseded by these Terms. Only written amendments signed by an authorized representative of ZOE-DEL GLOBAL LLC can modify these Terms.

You may not delegate, transfer, assign, or sublicense any rights or obligations under these Terms of Service to any other person, entity, business, or organization without the prior written consent of ZOE-DEL GLOBAL LLC. Any attempt to do so without permission is void and of no effect. Your rights under this agreement are personal to you alone and cannot be transferred to a family member, friend, business partner, or successor.

In contrast, ZOE-DEL GLOBAL LLC reserves the right to transfer, assign, delegate, or sublicense these Terms and all our rights and obligations hereunder to any affiliate, subsidiary, partner, or acquirer at any time, without your consent or notice. This right may be exercised in connection with a merger, acquisition, reorganization, bankruptcy, or sale of assets.

This asymmetry exists because ZOE-DEL GLOBAL LLC is the service provider and has legitimate business reasons to transition operations, while individual customers do not have similar operational needs.

These Terms of Service and all separate agreements whereby ZOE-DEL GLOBAL LLC provides you Services shall be governed by and construed in accordance with the laws of the State of New Mexico, where ZOE-DEL GLOBAL LLC is headquartered and registered as an LLC. This choice of law applies regardless of your location or the location where the Services are delivered.

You consent to the exclusive jurisdiction of the state and federal courts located in New Mexico for any disputes, claims, or legal actions arising from these Terms of Service, our Services, or your transactions with ZOE-DEL GLOBAL LLC. This means that if a legal dispute arises, you agree to litigate it exclusively in New Mexico courts, not in courts in your own jurisdiction or any other location.

Important Note for International Customers: If you reside outside the United States, you are agreeing to submit to the legal system and courts of the State of New Mexico. Some countries have consumer protection laws that may not permit you to waive your local courts or local laws. If your local laws conflict with this provision, the mandatory protections of your local laws will apply to the extent required.

ZOE-DEL GLOBAL LLC also complies with applicable international laws, including but not limited to GDPR (for EU residents), CCPA (for California residents), and other privacy and consumer protection statutes.

The section headings and numbered sections used throughout this Terms of Service document (such as “Section 1 – Access and Account Eligibility”) are provided for organizational convenience and ease of navigation only. These headings are not legally binding and do not form part of the substantive legal agreement.

The actual legal content and obligations are found in the body of each section, not in the heading. Headings should not be used to interpret, limit, or expand the meaning of any provision. If a heading seems to conflict with the body text of a section, the body text controls.

ZOE-DEL GLOBAL LLC reserves the right, at its sole discretion, to update, change, revise, or replace any part of these Terms of Service at any time. We will post the updated Terms on this page and may also provide notice via email or a notification banner on our website. It is your responsibility to check this page periodically for changes. We are not obligated to provide advance notice of changes, though we will make reasonable efforts to do so for material modifications.

Your continued use of, or access to, ZOE-DEL GLOBAL LLC’s website, storefronts, or Services following the posting of any changes constitutes your acceptance of those changes. If you do not agree with the updated Terms, you must discontinue use of our Services and notify us that you are terminating your account.

We may update these Terms for various reasons, including:

• Changes in applicable laws and regulations
• Updates to our Services, products, or features
• Changes in how we process payments or handle data
• Clarifications or corrections to existing provisions
• Protection against fraud or security threats
• Business restructuring or acquisition

The most current version of these Terms of Service is always available at https://zoedelglobal.us/. If you have questions about changes to our Terms, please contact us at the address below.